We buy platinum jewellery and bars in all standard purities – typically PT950 and PT999. Our experts use certified testing methods to assess purity without damaging your item.
How do you determine the value of my platinum items?
The value of your platinum is calculated based on:
- Bullion : Resale platinum market price
- Purity and weight of the item
- Form (jewellery, coin, bar)
We provide a free valuation before purchase.
Do you buy platinum coins and bars as well?
Absolutely! We buy platinum coins and bars of all weights and purities. Whether they are hallmarked, minted, or from reputed bullion dealers, we offer fair rates.
Can I sell my platinum jewellery for cash?
Yes, at DGold, we offer instant cash for platinum jewellery after a quick evaluation. We ensure transparent pricing based on current platinum rates and purity.
How will you determine the stone, beads, enamel or wax content in the jewelry?
If your jewelry contains any of the above elements our valuators will compare it to our master stone set to determine the stone density, this method may have a tolerance of +/- 0.5gms and does not involve any damage to the gold jewelry. In the case of wax filled jewelry we will heat the gold to drain out the wax content in our in-house workshop.
Do you share my mobile no. / documents for marketing purposes?
Occasionally we will send you our offers & services, but we would not use it with other third parties for marketing. Your documents will be stored securely for future transactions at DGold. We are liable to produce your details & documents to Government authorities if they request.
Do you purchase diamonds set in platinum?
It will depend if the Jewellery is a designers pc or not, you may contact us for further information.
Upto what quantities can be sold & can I sell my broken or tampered jewellery?
No quantity is too small or big for us, you can sell any quantity. YES, we purchase broken gold jewellery if you provide a proper explanation for the same.
Can I sell diamond jewellery belonging to my relative, neighbour, friend?
NO you cannot, It is highly advisable that you don’t take such a risk even if you are offered any kind of commission. You will be the primary convict in such fraudulent transactions and will attract harassment, fine & Jail term from the authorities. You can sell Gold / Silver / Diamonds which belong to you, your spouse or your parents with their consent.
What is your commission on diamond jewellery?
Our commission on Diamond Jewellery & Solitaires 0 to 5%* depending upon the re-saleability factor / value.
Can I buy back my diamond ornaments once sold to DGold.in?
NO! when it comes to diamond jewellery, we are very clear that we are only the facilitators between you and the buyers, we may forward your request to the buyer but cannot guarantee the outcome.
I am not a resident of Bangalore can i sell ornaments & what are the documents required?
YES, you can by providing 1 Photo ID & 1 (local) Address of any of your relatives who must be present at the time of transaction & 1 (Native) Address proof – refer chart (Documents required to transact)
How are the payment done; how long will it take to credit the funds?
All payments will be made as per our company guidelines by CASH* / IMPS / NEFT / RTGS. (*Subject to statutory guidelines) CASH – Instant | IMPS – Instant | NEFT & RTGS – may take up to 3hours.
Will my ornaments get damaged due to Testing?
NO your ornaments will not get damaged in the normal course of XRF test, however in rare cases if we feel further assessment is required then with your approval, we will conduct tests which may require cutting or melting the ornament.
Is there any value for the other stone content in my jewellery?
Stones such as American diamonds, zircons & Semi-precious stones like Ruby, Emeralds or sapphires do not have any resale value. However, ornaments studded with natural diamonds & uncut diamonds will be considered if the stone quality is good.
How do you determine the value of a diamond/s?
Re-sale diamonds / jewellery depends at the buyer’s discretion, Valuation is done based on the age, cut, colour, clarity, sale-ability factors, artistic workmanship.
Can I get a diamond certification at DGold.in?
We do not provide diamond certification service, but we can provide you reliable contacts where you can get it done yourself.
Why are you buying only Designer diamond jewellery, why have you stopped buying normal diamond jewellery?
We currently purchase Designer diamond jewellery only, Value is based on its intrinsic & artistic workmanship. Due to manmade production of diamonds in Labs (Lab grown diamond) the value of natural stones has taken a hit. Designer Jewellery can be resold to interested buyers, whereas normal diamond jewellery can be resold.
Is selling diamonds advisable?
NO, we wouldn’t advise selling diamonds, Re-sale markets quote a lower value when it comes to evaluation of diamonds. Especially after the induction of Lab grown diamonds the prices have hit rock bottom, therefore selling diamonds should be the last option when it comes to liquidation.
How will you determine the stone, beads, enamel or wax content in the jewelry?
If your jewelry contains any of the above elements our valuators will compare it to our master stone set to determine the stone density, this method may have a tolerance of +/- 0.5gms and does not involve any damage to the gold jewelry. In the case of wax filled jewelry we will heat the gold to drain out the wax content in our in-house workshop.
Do you share my mobile no. / documents for marketing purposes?
Occasionally we will send you our offers & services, but we would not use it with other third parties for marketing. Your documents will be stored securely for future transactions at DGold. We are liable to produce your details & documents to Government authorities if they request.
Do you purchase German silver & Sterling silver?
NO, we don’t purchase German as (German silver is not real silver), YES Sterling silver is considered for valuation.
Upto what quantities can be sold & can I sell my broken or tampered jewellery?
No quantity is too small or big for us, you can sell any quantity. YES, we purchase broken gold jewellery if you provide a proper explanation for the same.
Can I sell Gold / Silver belonging to my relative, neighbour, friend?
NO, you cannot, it is highly advisable that you don’t take such a risk even if you are offered any kind of commission. You will be the primary convict in such fraudulent transactions and will attract harassment, fine & Jail term from the authorities. You can sell Gold / Silver / Diamonds which belong to you, your spouse or your parents with their consent.
What is your commision & how does it fare compared to other gold buyers?
Our commission is : Gold Jewellery 0 to 2% / Gold Bullion 0 to 2.0% / Gold Jewellery release from Banks & loan companies 0 to 3% / Silver Articles & Bullion 3% / Diamond Jewellery & Solitaires 0 to 5% – depending upon the re-saleability factor / value. We follow a standard & a fair valuation procedure which will be beneficial to you always.
Can I buy back my silver articles once sold to DGold?
NO, we will not be able to re-sell it as we will be melting it for purification immediately.
I am not a resident of Bangalore can I sell silver, what are the documents required?
YES, you can by providing 1 Photo ID & 1 (local) Address & 1 (Native) Address proof – refer (Documents required to transact)
How are the payment done; how long will it take to credit the funds?
All payments will be made as per our company guidelines by CASH* / IMPS / NEFT / RTGS. (*Subject to statutory guidelines) CASH – Instant | IMPS – Instant | NEFT & RTGS – may take up to 3hours.
Will my silver get damaged due to Testing?
YES your silver articles will get slightly discoloured (A scratch layer where the chemical is applied will turn black on that area), however in rare cases if we feel further assessment is required then with your approval further tests may require cutting or melting the silver article / ornament.
Is there any value for the stone content in my jewellery?
Stones such as American diamonds, zircons & Semi-precious stones like Ruby, Emeralds or sapphires do not have any resale value. However, ornaments studded with natural diamonds & uncut diamonds will be considered if the stone quality is good.
