Simple formula to determine the value of a commodity:
Weight of commodity (X) Purity Percentage (X) Buying rate = Value (-) service charges = Payout Value
Do you charge for Testing and Valuation?
Estimation is provided free of cost, but however if you only require a quotation and want to sell at a later point then valuation charge is Rs 200/test & Rs 250/test with a report. (The charges can be re-reimbursed if sold to DGold within 3 days)
How is Silver Valuation done and how long does it take?
Silver valuation is a complex procedure, there are scratch & acid tests involved, we evaluate your silver right in front of you which take roughly about 15-20 minutes.
What are the benefits selling Silver to DGold vs other companies?
At DGold you will experience a host of benefits such as Professional approach, Fair valuation, Accurate deduction of impurities & other elements, At par with market prices, Lowest service charges & overall the best prices for your treasured possessions.
Can I sell gold of all karatages?
We buy standard Indian Gold which generally ranges between 18kt to 22kt, we also buy gold purchased internationally which ranges from 14kt to 22kt, If the karatage is below 14kt our valuator reserves the decision to purchase your gold which may vary from case to case.
Do you purchase gold when i am unable to produce a copy of the invoice?
Invoice is not mandatory, however in cases where we feel that the ownership has to be verified, we may ask for invoices & additional proofs.
Are there any tax implications when I sell gold and exchange it for money?
Yes! Gold is a capital asset therefore sale of gold will be subject to short-term capital gains or long-term capital gains depending upon the number of months you have held the gold / jewelry.
- SHORT TERM CAPITAL GAINS: is applicable when gold is sold within 24months from the date of its purchase, the profit portion on sale will be treated as income at the prevailing IT slab rates depending on the male / female assesse & also the old or new regime you have opted for as per the Income Tax Act.
- LONG TERM CAPITAL GAINS: is applicable when gold is sold after 24months from the date of its purchase, the profit portion on sale will be treated as income and will be taxed at 12.5% + surcharges as per the Income Tax Act.
*Note: The laws are subject to change, please consult your CA for any new updates
Do you exchange my old gold jewelry for new gold coins or bars?
Yes! At our establishment, you can exchange your old gold for the finest market rates and elevate your holdings to pure, certified gold bullion – a wiser, more secure investment for the future.
How will you determine the stone, beads, enamel, or wax content in the jewelry?
If your jewelry is studded with stones or beads, our valuators will reference our master stone set to ascertain stone density, employing a method that allows a tolerance of +/- 0.5 grams without damaging the gold. In the case of wax-filled jewelry, we will gently heat the gold to expel the wax content in our in-house workshop.
Do you share my mobile number/documents for marketing purposes?
Occasionally, we may send you our offers and services, but rest assured, your information will not be shared with third parties for marketing. Your documents will be securely stored for future transactions at DGold,in and we are obligated to present your details to government authorities if requested.
Do you purchase white gold?
White gold is basically like any gold but silverish in color, the special alloys used to manufacture this makes it look different from yellow gold but the properties are the same, therefore we will purchase white gold at par with the yellow gold rates.
Can I sell gold jewelry belonging to my relative, neighbor, or friend?
NO, such actions are ill-advised. Do not risk entanglement in fraudulent transactions, even for a commission. You shall be the primary accused in such dealings, facing potential harassment, fines, and even imprisonment. You may sell Gold/Silver/Diamonds belonging to you, your spouse, or your parents, provided you have their consent.
What is your commission for buying gold, and how do they compare to other gold buyers?
Our commission are as follows:
- Gold Jewelry or Gold Bullion 0 to 2.0% depending upon the re-saleability factor / value.
- Release of pledged gold jewelry from Banks & gold loan companies 0 to 3% depending upon the re-saleability factor / value.
- Silver Articles & Silver Bullion 0 to 3% depending upon the re-saleability factor / value.
- Diamond Jewelry & Solitaires 0 to 5% depending upon the re-saleability factor / value.
Please refrain from direct comparisons with other gold buyers, while they may tempt with alluring rates, their valuations often fall short. We uphold a standard and fair valuation procedure.
Can I buy back my ornaments once sold to DGold?
Alas, once sold, we will not be able to return your gold jewelry as they will be melted and be sent for purification immediately.
If I am not a resident of Bangalore, can I sell gold at DGold.in?
To transact at DGold.in you must be a local resident with valid ID & Address proof. However, during exceptional cases who have valid reasons we would welcome non-residents also.
How are payments processed, and how long will it take for the payment to credit my account?
All payments will align with our company guidelines via CASH* / IMPS / NEFT / RTGS. By default, the preferred mode of transfer is vide IMPS. However, during exceptional cases other modes of payment may be opted.
Time taken for payment credit:
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CASH – Instant payment *(Subject to statutory limits)
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UPI – Instant payment for transactions where value is below one lakh.
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IMPS – Instant payment for transactions of any limit
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NEFT – Payment credit time may vary from 2hr to 4hrs from the time of transaction
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RTGS – Payment credit time may vary from 0hr to 1hrs from the time of transaction
Will my ornaments sustain any damage during the testing process?
Rest assured, your ornaments will remain unscathed, and no damage will occur during the ordinary course of the XRF test. Yet should the need for further examination arise, with your consent, we may undertake tests that could necessitate cutting or melting the ornament.
Is there any value for the semi-precious stones, natural beads, diamonds present on my jewelry?
Stones such as American diamonds, zircons, and semi-precious gems like rubies, emeralds, or sapphires possess no resale value. However, ornaments adorned with natural diamonds and uncut diamonds may be considered if their quality shines bright.
How do you determine the value of my gold jewellery?
The formula for determining gold jewellery value is elegantly simple:
Net. Weight of gold jewelry (X) Purity Percentage (X) Buying rate = Value of the Gold Jewlery (-) service charges = Payout Value.
Do you charge for Testing and Valuation?
Estimation is offered free of charge. However, should you desire a quotation while contemplating a later sale, a valuation fee of Rs 300/test (without report) applies. Fear not, for this charge can be re-reimbursed if the sale is made to DGold.in within 3 days.
How is gold evaluation conducted, and what is the duration?
Valuation has shed its complexity; there are NO scratch and acid tests involved. We employ the globe’s premier tabletop testing apparatus to evaluate your gold before your very eyes, a process that takes merely 20 seconds per item.
What are the benefits of selling gold at DGold.in vs other gold companies?
At DGold.in, you shall discover a treasure trove of advantages, including a Professional approach, Fair valuation, and the world’s most advanced SI Pin XRF Testing equipment, allowing you to witness the results firsthand. Expect Accurate deductions of impurities and other elements, competitive market pricing, the Lowest service charges, and ultimately, the finest prices for your cherished possessions.
