Gold Loan release from Banks
Release your Pledged Gold
DGold.in

Release & Sell pledged gold
We help you release & buy your pledged gold.
Debt free! No more Interest payments
Become Debt free, No more interest payments.
Unlock the balance value of your gold
Save your gold from being auctioned by banks.
Get an Advance to release your gold
Immediate payment vide Imps, Neft, Rtgs, Cash*.
Minimum criteria
Minimum Requirements
* Gold must be at least 20gms in Nett weight
* We release gold from Banks (Any value)
* We release gold from Gold loan companies (upto 2 lakhs)
* Must be within Bangalore city limits
Conditional Release
* Additional Security may be required for advances above 2lakhs
* Verification KYC is mandatory
* Post release test & valuation will be considered full & final
* 30 Days Hold service will not be applicable on gold release
Feasibility check & release

Gold Pledge document
STEP-1
Send us a copy of your gold pledge document by clicking a picture and sending it on whatsApp to +91 9880077297. Also add details like Loan availed, Outstanding balance, Gold purity & place of purchase, preferred date & time for release

Feasibility check
STEP-2
Once we receive all the necessary information, we will conduct a feasibility check to assess whether releasing the gold would be financially beneficial for you. If the current market value of the gold is higher than the release value, we will consider it feasible and accordingly schedule an appointment for you to visit our office.
Visit any of our DGold.in Branches

Our commitment to transparency ensures that every transaction is conducted with integrity and honesty. Our evaluators take the time to explain each step of the process, ensuring you understand how the value of your gold is determined.
Upon completion of the required KYC formalities, our executive will accompany you to the bank and assist with the necessary payments for releasing the gold jewellery. Once the release process is complete, you may return to our office for the final testing and evaluation
We believe in building lasting relationships with our clients by delivering exceptional service and fair value.
Furthermore, our comfortable and welcoming environments make each visit pleasant and stress-free. Whether you’re looking to sell a small piece of jewelry or a significant amount of gold, our team is here to support you every step of the way.
We are proud to play a part in helping you realize the true worth of your treasured possessions
DGold.in – Brigade road (Central Bangalore)
+91 9880077292 / 08029700966
No 1001, DGold.in, 10th floor, Brigade
Towers, Brigade Road, Shantalanagar
Bangalore – 560025
Timings : 10:00 am to 06:30pm
Days: Monday to Saturday
DGold.in – Jayanagar (South Bangalore)
+91 9880077292 / 08043756970
No 118/1, 1st Floor, Venkat Elegance,
6th C Main Road, 27th cross,
Jayanagar 4th block, Bangalore 560011
Timings : 10:00 am to 06:30pm
Days: Monday to Saturday
eValuation Process

Gold Weight
STEP-1
The value of gold is ascertained by its weight in grams. We employ precision weighing scales to measure the jewelry's weight with an accuracy up to the second decimal.

Gold Purity
STEP-2
The gold shall then be placed within an XRF Spectrometer, an advanced device that reveals the skin karatage of the gold article. This assessment takes 20 seconds, and the best aspect is that there will be no loss of weight or harm to the gold article.

Gold Value
STEP-3
Our automated evaluation system will calculate the value of the gold item based on its weight and purity, providing an accurate and precise valuation with minimum human involvement.

Document Verification
STEP-4
In accordance with government / police regulations, your ID and address shall be meticulously examined before we can proceed with your payment. To ensure compliance, you must present a valid photo ID along with proof of your current local address. (Accepted documents include:)
Payment options

IMPS
(Instant transfer to your account)
For valuations up to Rs.10 lakhs
RTGS / NEFT
(Transfer time 30min to 120min)
For valuations Rs.10 lakhs & above
CASH*
*Subject to payment limits
As per Income tax rules
EXCHANGE
(Instant: Subject to availability)
Gold or Silver bullion : coins / bars
Eligibility & Documentation
Sellers eligibility to transact
The seller must be at least 23 years of age to engage in transactions.
A proof of local address is required from the seller.
Sellers aged 18 to 22 must be accompanied by a family member.
The seller must be able to explain the origin of the gold articles.
Documents required to transact
Main documents (Get any 2): PAN, AADHAR or INDIAN PASSPORT
Supporting document (Any 1): (required only if current address differs)
Rental Agreement, Gas or Electricity Bill, Bank statement.
Purchase Bills (optional) but if you posess them, feel free to bring them.
Articles we buy & things we dont
Gold articles ACCEPTED
Jewellery made of gold in the form of Ring, Chain, Pendant, Necklace, Earings, leg chains, waist belt or chain etc. ranging between 12 & 24karat
Solid Gold in the form of Branded Coins, Casted Biscuits, Minted Bars are accepted.
Gold articles NOT ACCEPTED
Plated gold jewellery, Copper laced gold covering jewellery, Jewellery below 12kt in purity, Wax formed covering jewellery aka 1gm jewellery.
Melted Gold bars without proper documentation & NOC are also NOT accepted.
DGold Branches
- 09880077297
- helpdesk@dgold.in
- No. 1001, 10th floor, Brigade Tower, Brigade Road, Bangalore 560025.
Metro
MG RoadStation (10min walk)
Parking
Brigade Towers (Visitors) *Subject to availability
Helpdesk
+919880077297
Landline
08029700966
- 09880077297
- helpdesk@dgold.in
- No. 118/1, 1st floor, Venkat Elegance, 6th 'C' main road, 27th cross, 4th block Jayanagar, Bangalore 560011.
What is the process for releasing pledged gold jewellery from a bank?
Once you share the required details, we conduct a feasibility check. If the current gold value is higher than the release amount, we will proceed by scheduling an appointment. Upon completion of KYC, our executive will accompany you to the bank to complete the release and payment formalities.
What documents are required for gold release from the bank?
You will need to provide valid KYC documents (Aadhaar, PAN, or any government-issued ID), the original pledge documents, and a recent bank statement if available.
Will DGold.in make the payment directly to the bank?
Yes, if the release is found feasible, our executive will assist you with the process, and the payment will be made directly to the bank to release the gold.
How is the value of my pledged gold jewellery evaluated?
After the jewellery is released from the bank, it is brought to our office where it undergoes detailed purity testing and market-based valuation to determine the best price.
Will I receive cash immediately after releasing my gold from the bank?
Yes, once the gold is released, tested, and evaluated at our office, the final payment will be made immediately via your preferred mode—cash, bank transfer, or UPI—subject to regulatory limits.
Is there any charge for accompanying me to the bank?
No, our gold release assistance service, including bank visits with our executive, is provided as part of our customer care experience at no extra cost.
Can DGold.in release gold pledged with NBFCs or cooperative banks?
Yes, we assist with gold releases from most financial institutions including nationalised banks, NBFCs, and cooperative banks, provided the documents and pledge conditions are clear.
What if the current gold value is lower than the pledged amount?
In such cases, we will inform you that the release is not currently feasible and may recommend waiting until market conditions improve.
Is my presence mandatory at the bank during the release?
Yes, your presence is generally required at the bank to verify identity and complete formalities. Our executive will be there to guide and support you throughout the process.
Do you offer a gold buyback or hold option post-release?
NO, once the gold is released, you have to sell it to us, however you will be given a choice to take back a portion of it which shall be equivalent to the balance amount payable to you.